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Lorenzo de' Medici

Returns and Exchanges

We must receive all returns/exchanges of items within 15 days of your receipt of the product. All items must be returned in the condition that they were received.

Returns Procedure:

In order to take advantage of your rights under this returns policy you must e-mail outlining why you wish to return the product. Refunds will be credited to the original purchaser’s card for the sum paid minus postage costs. Please note that Postage costs will apply for exchanges. Please send all returns to:

The Medici Society Ltd
19-23 White Lion St
N1 9PD

Please note that the customer is responsible for all postage costs incurred when returning items. Medici will not offer a refund on returned items that are lost or damaged in the post. We strongly recommend that items are returned using registered post and that you keep your proof of posting receipt.